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Communication Cues: Fed up? Speak up!

Find it hard to be assertive? You’re not alone. So many times I’ve sat in my office listening to people complain about something someone has done, or said, or asked... Read more >

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Nonverbal Communication: “Fix Your Face”

My face seems to have a mind of it’s own. Unless I’m over the moon ecstatic my face just sits there looking decidedly uninviting. My Dad used to call it... Read more >

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Listening 101: 5 Simple Skills You Really Need

“When people talk, listen completely. Most people never listen.” ~ Ernest Hemingway What do many dogs and therapists have in common? They listen. They cock their head and look at... Read more >

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Is Complaining Always Bad?

  Nope, it’s not always bad. There may be times when you complain but in reality you have a genuine concern that needs attention. In that case, complaining is more... Read more >

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Lies and Liars

Brian Williams, former NBC anchor of The Nightly News, recently began his mea culpa tour on the Today show. When pressed for details he did the evasive two-step by claiming he got things... Read more >

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